Frank Rizzolli

Indianapolis, Indiana, United States

Email: Professional Email | LinkedIn: LinkedIn Profile

Professional Summary

Versatile IT professional with expertise in search quality rating, LLM analysis, and diverse technical skills. Proficient in Azure, network security, and IT support. Demonstrated ability to adapt and excel across various roles, from machining to hotel operations. Committed to fostering inclusivity and delivering high-quality results in dynamic environments.

Skills

Work Experience

Search Quality Rater

TELUS International AI Data Solutions | January 2023 - Present

IT Support Specialist / CAD/CAM Draftsman / CNC Programmer

Duel Tool & Gage, INC. | 2007 - 2021

Precision Machinist

Duel Tool & Gage, INC. | 2007 - 2021

Hotel Operations Manager

LCW Lodging, Inc | 2001 - 2007

United States Navy

Education

Master of Science in IT Management

Western Governors University | 2025 (Expected)

Bachelor of Science in Information Technology

Western Governors University | 2025 (Expected)

Certificate in Cybersecurity Incident Analysis

Ivy Tech Community College | 2022

Technical Certificate in Information Technology Support

Ivy Tech Community College | 2022

Certificate in Information Technology / Help Desk

Ivy Tech Community College | 2021

Certifications

Projects and Achievements